Freddys

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Updated Mar 14, 2025

Freddy's Frozen Custard & Steakburgers, or simply Freddy's, is an American fast-casual restaurant chain based in Wichita, Kansas. Its menu includes steakburgers, Vienna Beef hot dogs, and chicken sandwiches. The company also provides frozen custard and specialty sundaes.

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About Freddys

Freddy's Frozen Custard & Steakburgers has redefined American comfort food since its inception in 2002 in Wichita, Kansas. With over 400 locations nationwide, it has become one of the fastest-growing franchises in the U.S. Their menu favorites include combo meals, dessert cups and cones, sandwiches, hotdogs, sides, and kids' meals. Maximize your savings on these delicious offerings by using a Freddy's Promo Code. Stay updated on the latest deals by bookmarking our site for new Freddy's Promo Code updates.

Freddy's Pickup Options

Enjoy Freddy's menu conveniently by locating your nearest outlet online. They offer easy and flexible pickup options for customers across various locations.

Cancellation Policy

For merchandise orders, if you need to modify or cancel your order, contact Customer Service as soon as possible. Orders already in the shipping process may not be altered, but the team will accommodate your request wherever feasible.

Freddy's Membership, Rewards, and Loyalty Program

Join Freddy's Rewards for free by downloading their app via Google Play or the App Store. Earn $1 in rewards for every $1 spent, and redeem points for free menu items. It’s an easy and rewarding way to save while enjoying your favorite meals.

Tips to Save More at Freddy's

Sign up with your email to receive updates on new arrivals, special promotions, and exclusive deals to maximize your savings.

Shipping & Delivery

Freddy's offers convenient delivery options at most locations. You can also shop online for exclusive merchandise, including sweatshirts, cups, fry sauce, and hats. Shipping costs are calculated during checkout, and most in-stock items ship within 48 hours. For personalized or custom items, allow 15-20 business days for delivery.

Returns & Refunds

To return or exchange merchandise, email freddysmerch-cs@halo.com. Items must be new, unused, and returned within 30 days of receipt. Personalized, used, or non-inventory items are not eligible for return.

Frequently Asked Questions

Yes, Freddy's offers gift cards ranging from $10 to $50. E-Gift Cards can be purchased online for Freddy's merchandise, while physical gift cards are available for in-store use only.

You can reach Freddy's Customer Service by calling 1-866-731-4612 or emailing freddysmerch-cs@halo.com. Corporate feedback can also be submitted via their online form.

Freddy's accepts cash, debit cards, credit cards, and gift cards for in-store purchases. Online transactions can be completed using major credit cards, debit cards, and E-Gift Cards.

Yes, Freddy's Rewards program is accessible through their mobile app. Earn 10 points for every dollar spent and redeem points for free menu items, making it a great way to save while enjoying your favorites.

To cancel or modify merchandise orders, email freddysmerch-cs@halo.com. If the order has already entered the shipping process, they will do their best to accommodate your request.